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General

What's the benefit of a metal business card?

A metal business card sets you apart from the crowd. It ensures that any introduction with you will be a singular moment guaranteed to be remembered.

Will they fit in a standard business card holder?

As a rule there’s no reason why metal cards should not fit into your existing business card holder however please note that due to their thickness it’s likely you’ll be able to carry around less of them.

I've read through your FAQs and couldn't find an answer to my question. What to do?

If you can’t find an answer to your question here please contact us via email at info@puremetalcards.com and we’ll get back to within 1-2 business days.

Cards and printing

What metals can I order my business cards in?

You can have you cards made in any of the following metals:

  • Stainless steel
  • Brass
  • Copper
  • Gold – 22k, 18k, 14k or 9k
  • Sterling silver (925)
  • Carbon Fiber
  • Glass Fiber

What size will my business card be?

The standard business card dimensions are: 85.5mm x 54.0mm (3.3″ * 2.1″). Our cards are slightly smaller at 85.0mm x 54.0mm (3.3″ * 2.1″).
Please note our manufacturing process enables you to cut your card to any irregular shape you choose. You are by no means limited to a rectangular card.

What’s the thickness of a metal business card?
Cards come in varying thicknesses depending on the metal selected. As a rule stronger metals like stainless steel can be fashioned into thinner cards than soft metals like gold and silver.

Use the following table for reference:

MaterialThickness (mm)Thickness (inches)
Brass (Gold)0.2mm, 0.25mm, 0.30mm, 0.36mm0.0078″, 0.0098″, 0.0118″, 0.0142″
Stainless Steel0.1mm, 0.2mm, 0.3mm0.0039″, 0.0078″, 0.0118″
Copper0.25mm, 0.3mm, 0.35mm0.0098″, 0.0118″, 0.0138″
Brushed Stainless Steel0.35mm, 0.4mm, 0.5mm0.01377″, 0.0157″, 0.0197″
Mirror Stainless Steel0.35mm, 0.4mm, 0.5mm0.01377″, 0.0157″, 0.0197″
Brass (Gold) Membership Cards0.2mm, 0.25mm, 0.30mm, 0.36mm0.0078″, 0.0098″, 0.0118″, 0.0142″
Stainless Steel Membership Cards0.1mm, 0.2mm, 0.3mm0.0039″, 0.0078″, 0.0118″
Gold (approx.)0.45mm0.0177″
Sterling Silver (approx.)0.45mm0.0177″
Carbon Fiber/Glass Fiber0.30mm or 0.60mm0.0118″ or 0.0236″

Can you print in color on my card?

Absolutely! Your cards can be printed in full color just like a paper card. Note that due to the color of the metal itself results will vary from printing on a white paper surface. However, cards look much better without color as cutting or etching into the metal really makes a stronger impression.

What additional options can I request for my design?

Unlike paper cards metal cards can be etched and cut through. Many of the best designs we have seen are achieved utilizing only these two manufacturing techniques.

Can I use any foreign characters?

Most characters on international keyboards will work, but we cannot guarantee every instance. Please pay careful attention to the proofs we will send to you to ensure all lettering and characters are correct.

What is included with Membership cards?

We can add a number of different options with your membership cards including individual names, sequential numbering and bar code strips to name but a few. Before ordering we recommend you contact us at info@puremetalcards.com to discuss your needs.

Ordering, payment and security

How many cards must I order as a minimum?

Your minimum order is 200 cards for stainless steel, brass and copper metal cards. For carbon fiber cards the minimum order is 100 cards. Our precious metal cards are hand made so you can order between one or ten cards.

How do I submit my design for printing?

As part of your purchasing process you’ll be asked to upload a file with your design. We can work with Adobe Illustrator, Adobe Photoshop & EPS files. We can also work with raster files such as PDF. Vector format artwork is preferred. Artwork for your metal business card can also be sent to info@puremetalcards.com before ordering to discuss design issues.

How long does printing take?

Printed orders generally take 8 to 10 business days production time

How do I order?

  1. Visit the Order your cards section of our website.
  2. Select the metal and finish you want for your card
  3. Select the thickness you want for your card
  4. Select the quantity of cards you would like to order
  5. Proceed to checkout
  6. Upload your card’s design

How can I pay for my order?

We accept Visa, MasterCard and PayPal as payment options. We can also accept wire or telegraphic transfers – contact us for details on transfer transactions.

Can I pay in cash or with a cheque?

We’re sorry however we cannot accept cash or cheques at this time.

Do you charge VAT?

We are a Hong Kong based company and as such have no VAT or sales tax charges.

What measures have you taken to ensure shopping on your site is secure?

  1. We use SSL (Secure Socket Layer) encryption throughout the ordering process. This is currently the industry standard for ecommerce transaction security.
  2. We never store any of your credit card details.

Account Registration

At Check Out I'm asked to register or be a guest. If I register do I get a confirmation mail?

Yes. After your registration you will receive automatic confirmation e-mail. If that’s not the case, please check your spam folder.

What if I forgot my password?

Simply click on the link “Forgot your password?” beneath the login button and enter your email address. By that you’ll get an automatic mail link with a verification code. This code has to be entered in the appertaining field and in the next step you will be able to choose a new password.

What if I also forgot my username?

In this case simply click on the link “Forgot your username?” beneath the login button and enter the email address with which you registered. By that you’ll get an automatic mail with your username.

How do I delete my account?

In case you want to have completely deleted your account please send us an email requesting cancelation of your account.

Can I modify my order after placing it?

Modifying your order or replacing a file is possible so long as we have not already created the layout foil template. Please send us your request with your order number by email. You will get an email confirmation, if the modification can be accepted.

Shipping

How will my cards be shipped?

Depending on your location we will ship your cards using DHL, Fedex or UPS.

Can I track my order’s shipping online?

Yes, as soon as your order is shipped you will be sent an email with your order’s tracking number.

How long does shipping take?

Typically international express airmail shipments take 2-3 days to reach their destination.

Note: All items are sold on a Delivery Duty Unpaid basis, so customers in some countries may have to pay import duty or other taxes. Pure Continental Ltd. cannot be held liable for any import duties payable on orders made and recommends that all customers make themselves aware of such local charges before ordering. Pure Continental Ltd cannot be held liable should local customs officials decide to hold or confiscate items for any reason.

Returns policy

What if I'm unhappy with my order and want to return it?

If you are unhappy with your order for any reason please contact us with the details and we will make arrangements to replace your order on a per case basis:
If there are any errors or misprints on your cards due to our fault we will reprint and resend them to you at no charge. If the error is in the original graphic you submitted with your order we will work with you to reprint the cards however we will need to charge for the additional work, materials and shipping.

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